Our Contact Details

R J Rose Aesthetics

Address:  17 Stirling Avenue, Leigh on Sea, Essex, SS9 3PP

Tel:  07530 291461

E-mail:  Info@rjroseaesthetics.com

The type of personal information we collect

We currently collect and process the following information:

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Any data we request that is not required will be specified as voluntary or optional. Data may be collected when you sign up for a consultation, respond to an email, book an appointment or communicate with us in any way.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

● Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.

● Contact Data includes billing address, delivery address, email address and telephone numbers.

● Financial Data includes bank account and payment card details.

● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

● Usage Data includes information about how you use our website, products and services.

● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

● Treatment Data includes information about the treatment you wish to receive from us. This information could include ‘health data’ which is a special category of personal data and therefore requires us to take extra steps to ensure it is adequately protected.

How we collect your data

We use different methods to collect data from and about you including through direct interactions; bookings, completing forms, correspondence by post, phone and email. This also includes feedback, reviews and surveys. 

We also collect data via automated technologies and interactions relating to you IP address, technical equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

Third parties and publicly available sources also provide a data log. This includes technical data from analytics providers such as Google Analytics, advertising networks such as Adroll or Affilinet and search engines information providers such as Google.

Is My Data Secure?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@rjroseaesthetics.com if you wish to make a request.

What should I do if the data you have for me is Incorrect?

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. If the information we hold on you is incorrect, please inform us by email, info@rjroseaesthetics.com.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@rjroseaesthetics.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

Use of Cookies

Like most websites, we use cookies to enhance your experience, gather visitor information, and track visits to our website.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. These files send information to our servers every time you visit our website, allowing our web pages to load faster and optimising our website content based on your previous activity.

All cookies collected by us are anonymous and will not be used to personally identify you. They are used to help us provide you with the best possible experience of our website, allowing us to see possible errors and how best to keep optimising and improving our customer’s web browsing.